As a brand we pride ourselves in ensuring that our clients are happy with their purchase by ensuring we strive to ensure that we deliver a great quality of garments to our clients. Before shipping is done, we ensure to carry out a second check for quality control to ensure that we are making a good shipment, however should our client may receive a defective item, kindly correspond with us immediately on our direct contact line +254726346903 It is important to read the return and exchange policy before making your order.